Support

Support & RMA

Full-Service & Support

Pre-Sales-Service

  • Advice
  • Feasibility studies
  • Compatibility tests
  • Sampling
  • Test systems

Advance Replacement Service

Free advance replacement service for all systems (if possible)


Lifetime-Support

We deliver every system with lifetime support



Guarantee

Standard: 3 years bring-in

Extended: 4-5 years

RMA

Simple and quick: Fill out the RMA form. Done!



Returns

We generally take back old devices free of charge



Questions?

Your personal contact

Wighard Mattis

IT-Techniker


wighard.mattis(at)tx-team.de

0049 8856 80390-11


RMA


Please note:
  • Return must be carriage paid - TX-Team will cover the shipping costs back to you. We reserve the right to refuse to accept goods sent via freight collection.
  • If the system is outside the warranty, you will receive a non-binding repair offer from us
  • Data loss may occur during error analysis or repair.
  • Please back up all data
  • System settings (e.g. BIOS settings) may be reset
    • Please use the following return address:


TX-Team GmbH

RMA

Nonnenwaldstrasse 25

82377 Penzberg

Germany


RMA form

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                                                                                               To be filled out by TX-Team:

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